Professional Training

SMS Practice and Safety Occurrence Investigation

Illustrative scene: SMS training classroom session

An intensive, practice-oriented program that takes safety personnel from SMS concepts to real-world hazard management and occurrence investigation.

20 training hours Approx. 3 days Online or on-site English / Chinese

Also available:

Aviation Safety Audit Methodology (16 hours) · Root Cause Analysis for Safety Occurrences (24 hours) · Safety Investigation Report Writing (20 hours)

Audit Methodology Root Cause Analysis Report Writing

Who It Is For

Safety managers, safety officers, frontline supervisors, and operations personnel at airlines, ground handling agencies, and aviation service providers — especially organizations building or strengthening their Safety Management System.

Format

Online via video conference, or on-site at the client's facility.

Language

Delivered in English or Chinese.

Materials

Electronic course materials included for all participants.

Certificate

Completion certificate issued to each participant.

Curriculum

Five modules, twenty hours — built around the instructor's frontline experience organizing SMS development and occurrence investigations at a major cargo airline and serving on secondment with a civil aviation safety regulatory bureau.

1

SMS Framework & Regulatory Requirements

4 hours
  • The four components of an ICAO-aligned Safety Management System
  • National SMS requirements for civil aviation operators
  • The FAA's 2024 SMS final rule — what it demands and how it compares
  • Implementation challenges for small operators and service agencies
2

Safety Risk Management in Practice

4 hours
  • Hazard identification: reactive, proactive, and predictive methods
  • Risk assessment matrices and practical risk controls
  • Setting safety performance indicators (SPIs) and targets (SPTs)
3

Safety Occurrence Investigation Methods

6 hours
  • Organizing an investigation: process, roles, and evidence handling
  • Root cause analysis tools — fishbone diagrams, 5 Whys, human-factors analysis
  • Case studies drawn from cargo and ground-operations scenarios
  • Writing investigation reports that drive corrective action
4

Voluntary Reporting Systems & Reporting Culture

4 hours
  • Non-punitive reporting principles and where protection ends
  • Designing a reporting channel people will actually use
  • Analyzing report data and closing the loop with reporters
5

Case Exercises & Assessment

2 hours
  • Group case exercises applying modules 1–4
  • Q&A and knowledge assessment

Program Prices

Two delivery formats for the full 20-hour program described above. Both include electronic course materials and completion certificates.

Online Delivery
USD 3,600
20 training hours · 5 modules · approx. 3 days · live online sessions
On-Site Delivery (U.S.)
Fee quoted on request
Same 20-hour program at your U.S. facility · travel expenses billed at cost
▸On-site delivery outside the U.S. — quoted separately
▸Tailored programs quoted on request
Send InquiryOrder Now — Online USD 3,600

On-site delivery: see the inquiry form below.

Order Now is for online delivery only. On-site delivery is still quoted on request.

What Clients Say

★★★★★

"Highly professional instructor, practical content and clear explanations. Relaxed atmosphere, well-organized interactions and good time management."

— SMS Training Client

Download Syllabus (PDF)

Request a Quotation

Tell us about your training needs and we will respond with a detailed quotation. Training can be tailored to your organization's operation.

Thank you — your inquiry has been sent. We will get back to you shortly.

Prefer email? Reach us directly at mia@hansafety.com or (631) 352-2388.