Professional Training

Root Cause Analysis for Safety Occurrences

Illustrative scene: audit methodology training exercise

A hands-on program that teaches safety and quality personnel how to plan, conduct, and close internal safety audits that actually strengthen the SMS.

24 training hours Approx. 3 days Online or on-site English / Chinese

Also available: Safety Investigation Report Writing

20 hours · 5 modules · learn to write investigation reports that drive corrective action.

View Program

Who It Is For

Safety managers, quality managers, internal auditors, and SMS administrators at airlines, ground handling agencies, and aviation service providers — especially small operators that must demonstrate a working safety assurance process under FAA Part 5.

Format

Online via video conference, or on-site at the client's facility.

Language

Delivered in English or Chinese.

Materials

Electronic course materials — investigation templates, cause-analysis worksheets, and case-study packs — included for all participants.

Certificate

Completion certificate issued to each participant.

Curriculum

Six modules, twenty-four hours — from investigation fundamentals to advanced root cause analysis tools, built around real aviation safety occurrence scenarios.

1

Investigation Fundamentals & Process

4 hours
  • Organizing an investigation: process, roles, and evidence handling
  • Securing the scene and preserving perishable evidence
  • Interview techniques for witnesses and involved personnel
2

The 5 Whys Technique

4 hours
  • Applying the 5 Whys to aviation safety occurrences
  • Avoiding common pitfalls: stopping too early, blame-oriented questioning
  • Case exercises: ground damage, runway incursions
3

Fishbone Diagrams (Ishikawa)

4 hours
  • Constructing cause-and-effect diagrams for complex events
  • Categories: man, machine, method, material, measurement, environment
  • Group workshop: building fishbones from real occurrence reports
4

HFACS — Human Factors Analysis

4 hours
  • The Human Factors Analysis and Classification System framework
  • Unsafe acts, preconditions, unsafe supervision, organizational influences
  • Applying HFACS to aviation maintenance and operations events
5

From Causes to Corrective Actions

4 hours
  • Distinguishing root causes from contributing factors
  • Developing SMART corrective actions that address systemic causes
  • Verifying effectiveness: closing the loop
6

Case Exercises & Assessment

4 hours
  • Full-scale root cause analysis exercise on a realistic scenario
  • Peer review of analysis outputs
  • Q&A and knowledge assessment

Program Prices

Two delivery formats for the full 24-hour program described above. Both include electronic course materials and completion certificates.

Online Delivery
Fee quoted on request
24 training hours · 6 modules · approx. 3 days · live online sessions
On-Site Delivery (U.S.)
Fee quoted on request
Same 24-hour program at your U.S. facility · travel expenses billed at cost
▸On-site delivery outside the U.S. — quoted separately
▸Tailored programs quoted on request
Send Inquiry
Please note — custom-quoted service. Root Cause Analysis Training, Safety Investigation Report Writing, SMS Implementation Support & Gap Analysis, Operational Risk Assessment & Mitigation, and Unsafe-Event & Accident-Precursor Analysis Support are assessed individually, project by project. No fixed price is listed for these services. After you send an inquiry, we will assess the scope and confirm a price in our reply. No payment is due, and no charge is made, until that quoted price is confirmed. This is different from our fixed-price packages, which are charged at the listed price when you use Order Now.
Why is this quoted, not fixed-price? Root cause analysis training is scoped by group size, delivery mode (online or on-site), the modules and duration selected, whether your own cases are used in the exercises, and the language of delivery. Those choices change the work and the cost, so the price is confirmed after your inquiry, not set in advance.

Download Syllabus (PDF)

Request a Quotation

Tell us about your training needs and we will respond with a detailed quotation. Training can be tailored to your organization's operation.

Thank you — your inquiry has been sent. We will get back to you shortly.

Prefer email? Reach us directly at mia@hansafety.com or (631) 352-2388.